HOUSE GUIDE
Chalet Le Petit Mouton
Dear Guests, we hope you had a good arrival in Saas-Fee!
Please find here all the information you might need for your stay.
Our in-resort Hostesses can take care of your every need and facilitate any wishes you might have during your stay.
Should you have any questions, don’t hesitate to contact Kelly.
HOSTESS KELLY HOOGLAND +41 76 228 58 99 info@peakhospitality.ch
WIFI
Username: ver-35199
Password: alexander
HOUSE RULES
We kindly ask you to read the house rules carefully.
- No shoes allowed inside the Chalet. Please leave them by the front door.
- The ski & washing room is located on the ground floor or as one would say, floor -2. When outside the front door, take the stairs down. It is the right door next to the entrance of the second chalet.
- It is strictly prohibited to burn other materials in the fireplace besides wood. No magazines, no plastic etc.
- There is a strict NO smoking policy in the chalet.
- Check-out is at 10:00
- Quiet time after 22:00
- Please always leave the keys in the lockbox when leaving. That way anyone of your party can always enter. *loosing a key costs CHF250,-
In case anything happens to break during your stay please report immediately and in full to Kelly info@peakhospitality.ch
GARBAGE DISPOSAL
All rubbish must be disposed of in the official orange bags/liners called ‘Kehrichtsacks’. More bin liners can be bought in the local supermarkets. They come in different sizes – 35, 70 or 110 litres. be purchased in single form at any local supermarket.
Recycling in Saas-Fee. We love recycling! Have a look at this recycling flyer for what can be recycled in Saas-Fee.
Being a car free village at the end of the valley means that disposing of recycling can be a challenge. We ask our guests to help with this challenge and adhere to the strict laws and regulations Saas-Fee has implemented for rubbish disposal.
Anything in the recycling flyer should be taken to the recycling centre located in the recycling tunnel between the car park and post office.
FIRE PLACE
It is strictly forbidden to burn anything other than the wood we have provided for you. No magazines, nothing plastic etc.
Below are some safety guidelines to lighting the fire:
- Make sure that the vent located on the side of the fireplace is open before starting a fire.
- Only use dry wood which is provided or readily available for purchase at local stores
- Do not burn anything other than wood or paper for kindling
- Refer to the “Barbas” manual for more details
- Please note that the fireplace and the kitchen stove extractor fan cannot be operated at the same time. As this Chalet is very good build this will bring airflow complications in the fireplace. It will smoke up when the extractor fan is on.
- What you can do to help bring better airflow when lighting the fireplace is opening up a the door a little bit.
- We ask that when/of you clean out the fireplace you are cautious of where you place the ashes. They may still be hot the next day. Prevent burning of the floor/furniture.
JACUZZI HOT TUB
The Jacuzzi on the terrace is not for Guests and you may not use it.
WATER
Switzerland/Saas-Fee has excellent and delicious drinking water from the tap!
Please be considerate of the water usage. There is 1 boiler in the chalet. Filling up the bathtub 3 times in a row may result in an empty hot water tank.
Television
There is only internet on the television.
CHALET EXTRA’S
- children’s sledges
- High chair for small children
- Travel cot
ATTENTION PLEASE
- Be careful of acid products on the kitchen counter, foods like lemon, lime and oranges may stain
- Be careful with water stains on the wood, please use the coasters
- Never close the balcony doors when you are outside, they do not open from the outside
IN CASE OF EMERGENCY
There is a fire blanket located in the drawer on the left side of the cooking hob.
- Emergency nr: 144 (medical & helicopter emergencies)
- Police: 117
- Fire Brigade: 118
- Local Doctors office: +4127 957 58 59
ADDITIONAL SERVICES
To further elevate your stay, we offer a range of additional paid services, including:
On-site gourmet chef
Pre-stocking/restocking of groceries
Premium welcome package
Unpacking/packing
Airport transfers
Daily house-keeping service, with flexible unobtrusive timing to suit your itinerary
Private yoga/pilates lessons
The best private ski instructors in Saas-Fee
CHECK-OUT
As a gentle reminder, you are required to leave the chalet in the same general condition it was in when you arrived.
- Rubbish & Recyclables. Please dispose of all according to local regulations. link to rubbish & recyclable section
- Dishes. Make sure that all dishes, pots, pans, utensils, etc are out of the dishwasher and stored back in the right place.
- Turn off all lights.
- Security. Please lock the doors and make sure all windows are closed.
- Keys. Put the keys back in the keybox by the front door.
We are against food waste. Should you have any good fresh foods, you may leave them in the apartment. No half open cartons of milk or half pieces of bread. But pasta, fresh vegetables etc. is ok.
Are there any beds not used? Please clearly state this by removing the bedlinen of the beds that are used.
That way we can save on the water of washing the sheets.
Should you have any questions or wish to check-out earlier or later, kindly let Kelly know.
We very much hope to welcome you again in the future!
Contact us directly for your next years booking at info@peakhospitality.ch
FEEDBACK
If there is anything we can do to improve your stay or that is missing in the apartment, please let us know.
We highly appreciate any feedback.
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